Customer & booking operations
Example of AI as a Service →Customers book on WhatsApp. You see it in one place.
Booking, rescheduling and confirmation over WhatsApp, so customers never download an app or call during opening hours.
The example product
Solvant Loop
In buildBooking, rescheduling and confirmation over WhatsApp: the whole conversation, from first message to confirmed slot, in one thread.
How it works
- 01
Customer messages the business on WhatsApp.
- 02
Agent answers from your service menu and prices, finds a slot, confirms.
- 03
Booking lands in the operator dashboard with the conversation attached.
- 04
Reminders and reschedules handled in the same thread.
What we build
WhatsApp agent
Answers from your actual service menu and prices, not a generic script.
- Bilingual Arabic/English
- Finds and confirms slots in-thread
- Handles reschedules and reminders
Operator dashboard
Every booking lands in one place, with the conversation that produced it.
- Live bookings view
- Full conversation history per booking
- Manual override any time
Calendar and POS integration
Connects to the systems you already run the business on.
- Two-way calendar sync
- POS integration where available
- No double-booking across channels
Why not the broader platforms
We compete directly with multi-channel booking platforms. We don't compete on breadth. We compete on depth in WhatsApp, and on how fast we can get an agent live once we start.
WhatsApp-first
Bilingual Arabic/English out of the box, not one channel among six.
Fast to deploy
Not a staged, multi-phase rollout. We aim to get a working agent on your number in days once we start.
Priced for one location
Sized for a single-location retail business, not an enterprise programme.
Built from real retail work
Grown out of engagements with real named retail businesses, not designed in the abstract.
Who it's for
- Barbers and salons
- Clinics
- Coffee shops and restaurants
- Gyms and studios
- Repair and home services
From the bespoke engagement that shaped Loop:
“Solvant helped me build an AI that allowed me to focus on my job and handle all the admin for me.”
From a second Loop-shaped engagement:
“I was able to handle workload much better with the ordering system Solvant built for my coffee shop!”
Safeguards
Prices you set
The agent only ever quotes prices and services you've configured. Nothing improvised.
Hours it respects
It can't confirm a booking outside the hours you've set, no exceptions.
Escalates when unsure
Anything it isn't confident about is handed to a human, not guessed at.
Want something like this?
Stop taking bookings by phone.
We can adapt Loop to your booking flow, or build something from scratch. Tell us what you're working with and we'll tell you which makes more sense.
Build something like this →